Title:  Sr Team Lead

JD:
Key responsibilities
 
 
•         Troubleshooting and repairing issues, as well as developing, applying and enforcing best practices and policies
•         Monitoring and performing routine tests on an assigned system and reporting results.
•         Identifying opportunities for continuous improvements
•         Contributing and producing regular status reports as required
•         Working with 3rd party vendor management
•         Escalating overall none delivery issues in timely and structured manner as required
•         Providing day to day hands on technical support across multiple services
•         Working as part of a project in a demanding environment where team work is key to delivering and meeting client commitments
•         Complete varied complex/non-standard tasks and may coordinate/oversee work of others
•         Understand customer requirements, translating them into refined and detailed specification documents
•         Provide resolution to project or customer issues, following proper escalation procedures, in a timely fashion

 
Required Skills:

•  Technologies: RHEL, SUSU Linux, Vertitas Cluster or any other Cluster.
•  ITIL Knowledge
•  Team Management