Title:  Manager - Sales

JD for Manager

Responsibilities:

1. Client Relationship Management:
   • Build and maintain strong relationships with key stakeholders for Strategic enterprise accounts
   • Act as the primary point of contact for clients, ensuring their needs are met and expectations managed.
   • Ability to map Client Stakeholders and prepare Value proposition while collaborating with the Service lines and Global Account management teams
2. Account Management:
   • Oversee the entire account lifecycle, from onboarding to ongoing support.
   • Develop and execute account strategies to drive growth and retention.
   • Responsible for the Individual targets related to Revenue, Order Book, Margin and CSAT for the said accounts
   • Collaborate with the Global Account Management and Delivery teams to grow the accounts
3. Business Development:
   • Identify opportunities for upselling and cross-selling between IT and  and services.
   • Collaborate with sales, Service line SME’s and marketing teams to develop proposals and presentations.
4. Project Coordination:
   • Coordinate with internal teams to ensure timely delivery of services.
   • Work along with the delivery teams to manage project timelines, budgets, and resources effectively.
5. Performance Monitoring:
   • Track and report on account performance metrics.
   • Conduct regular reviews with clients to assess satisfaction and areas for improvement.

Qualifications:

1. Experience:
   • Proven experience in account management or client relationship roles, preferably in the technology sector.
   • Previous experience of account management for the Technology-Enterprise clients is a plus.
2. Skills:
   • Strong communication and interpersonal skills.
   • Ability to manage multiple projects and priorities simultaneously.
   • Analytical skills to assess client needs and develop strategic solutions.
3. Education:
   • Bachelor’s degree in engineering with a preferable Business Management acumen.
   • Advanced degrees or certifications in account management are advantageous.

Additional Information:

• Location: Based in India, with potential travel to client sites as needed.
• Reporting: Typically reports to a senior manager or director within the organization.