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Administer and support Redwood RunMyJobs SaaS platform Manage Redwood Process Server Agents and Secure Gateway Support queues, calendars, partitions, credentials, and security roles Support scheduling services and workload orchestration
Workload Automation Operations
Monitor enterprise job schedules and critical workloads Troubleshoot failed jobs and scheduling issues Analyze dependencies and queue bottlenecks Support SLA monitoring and workload prioritization Coordinate job recovery and restart activities
Integration Support
Support integrations with: SAP JD Edwards (JDE) ServiceNow Azure REST APIs SFTP SQL databases PowerShell and scripting frameworks Troubleshoot integration and authentication issues Support API-based orchestration workflows
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