Title:  Infor LN Functional Consultant

Area(s) of responsibility

Their responsibilities include:

LN Infor Technical and Integration teams are essential to the deployment, support, and evolution of enterprise resource planning systems within an organization. Their roles are both broad and specialized, covering a wide range of complex responsibilities that ensure system efficiency, security, and alignment with business goals. Here is a detailed breakdown of their key responsibilities:

• Requirement Analysis
• These teams work closely with stakeholders to gather and analyze business requirements for new projects, system enhancements, or integration initiatives. This includes conducting interviews, reviewing current workflows, documenting needs, and translating business language into technical specifications. The objective is to ensure that all technical solutions are purpose-built to address actual business challenges and support strategic objectives.
• System Implementation
• Technical and integration specialists manage the end-to-end process of deploying LN Infor solutions. This encompasses configuring system modules to align with business operations, developing customizations as needed, carrying out comprehensive testing, and ensuring seamless go-live transitions. They coordinate with cross-functional teams, manage timelines, and mitigate risks to deliver projects on schedule and within scope.
• Business Process Optimisation
• One of the central roles is to continuously review and improve existing business processes using LN Infor’s capabilities. This involves mapping current workflows, identifying inefficiencies or bottlenecks, and delivering innovative solutions—such as automation, standardized procedures, or integrated reporting—to enhance productivity and data accuracy across the organization.
• Data Migration
• During upgrades, system consolidations, or new implementations, the teams plan and execute the transfer of critical data from legacy or external systems into LN Infor. This responsibility includes data cleansing, validation, mapping, transformation, and rigorous testing to ensure that migrated data maintains integrity, accuracy, and security throughout the process.
• Training and User Adoption
• The teams develop comprehensive training programs and resources to support end-users in adopting the new or upgraded system functionalities. They provide hands-on workshops, create user manuals and support materials, and offer ongoing troubleshooting assistance. Ensuring users are confident and proficient with the system is vital for achieving return on investment.
• Technical Support
• LN Infor Technical and Integration teams provide both proactive and reactive technical support. They monitor system performance, resolve incidents, investigate user-reported issues, apply patches, and escalate unresolved problems to vendors if necessary. This support ensures that business operations remain uninterrupted and that any technical disruption is swiftly addressed.
• System Upgrades
• The teams oversee periodic upgrades to the LN Infor platform, which may involve implementing new features, security enhancements, or compliance updates. They plan upgrade projects, analyze potential impacts, conduct testing in controlled environments, and manage the rollout to minimize business disruption. Documentation and communication with stakeholders are also crucial parts of this process.
• Change Management
• Change management is a cornerstone of successful technology adoption. These teams develop and implement strategies to guide organizations through changes brought about by new implementations or system modifications. They communicate changes clearly, manage stakeholder expectations, gather feedback, and drive continuous improvement to support a smooth transition and maximize benefits from the system.