Title:  Infor LN Technical Consultant

Area(s) of responsibility

Infor LN Infor Technical and Integration teams are essential to the deployment, support, and evolution of enterprise resource planning systems within an organization. Their roles are both broad and specialized, covering a wide range of complex responsibilities that ensure system efficiency, security, and alignment with business goals. Here is a detailed breakdown of their key responsibilities:

• Requirement Analysis
• These teams work closely with stakeholders to gather and analyze business requirements for new projects, system enhancements, or integration initiatives. 
• System Implementation
• Technical and integration specialists manage the end-to-end process of deploying LN Infor solutions. T
• Business Process Optimisation
• One of the central roles is to continuously review and improve existing business processes using LN Infor’s capabilities. 
• Data Migration
• During upgrades, system consolidations, or new implementations, the teams plan and execute the transfer of critical data from legacy or external systems into LN Infor. 
• Training and User Adoption
• The teams develop comprehensive training programs and resources to support end-users in adopting the new or upgraded system functionalities. T
• Technical Support
• LN Infor Technical and Integration teams provide both proactive and reactive technical support. They monitor system performance, resolve incidents, investigate user-reported issues, apply patches, and escalate unresolved problems to vendors if necessary. This support ensures that business operations remain uninterrupted and that any technical disruption is swiftly addressed.
• System Upgrades
• The teams oversee periodic upgrades to the LN Infor platform, which may involve implementing new features, security enhancements, or compliance updates. They plan upgrade projects, analyze potential impacts, conduct testing in controlled environments, and manage the rollout to minimize business disruption. Documentation and communication with stakeholders are also crucial parts of this process.
• Change Management
• Change management is a cornerstone of successful technology adoption. T

By fulfilling these responsibilities in detail, LN Infor Technical and Integration teams ensure that the technological backbone of the organization remains robust, agile, and aligned with evolving business needs.

• Requirement Analysis.
• System Implementation.
• Business Process Optimisation.
• Data Migration.
• Training and User Adoption.
• Technical Support.
• System Upgrades.
• Change Management.