Title:  Portfolio Manager - Project Manager

Area(s) of responsibility

Portfolio Manager

Key Responsibilities

• Own a portfolio of programs and projects from initiation to hypercare closure, with clear accountability for outcomes, timelines, and quality.
• Drive a structured champion and challenger model with all delivery teams and partners, challenging status quo constructively based on data.
• Set up and run portfolio governance: cadence, dashboards, risk and issue reviews, decision logs, and escalation routines.
• Ensure strict adherence to agreed SLAs, including response times, turnaround on actions, and closure of open items.
• Coordinate across project managers, architects, functional leads, and business stakeholders to remove roadblocks and align priorities.
• Standardize reporting formats, templates, and executive summaries so that updates are concise, precise, and decision ready.
• Ensure that risks, issues, and dependencies are logged correctly, updated regularly, and escalated in a timely and constructive way.
• Monitor portfolio level financials and effort utilization and highlight variances early with a clear recovery plan.
• Promote strong delivery discipline across discovery, build, testing, deployment, and hypercare phases.
• Coach project managers and leads on communication quality, stakeholder management, and consistency of execution.
• Champion use of standard tools for tracking scope, milestones, allocations, risks, and decisions and reduce unnecessary manual trackers.
• Act as the single throat to choke and single hand to shake for senior stakeholders for the entire portfolio.

•  management fundamentals: scope, schedule, risk, issue, dependency management, and change control.