Title:  SCCM Administration Lead

About Birlasoft:
Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.

Title: SCCM Administration Lead

Location: Bangalore/Chennai

Educational Background : Bachelors/Professional Degree

Responsibilities 
Develop and manage SCCM, AppV, and Intune infrastructure for the firm
•            Package enterprise applications.
•            Document and communicate engineering and operational deliverables
•            Manage product lifecycle (both hardware and software)
•            Assist with the evaluation and engineering of software products and technologies and provide recommendations regarding selection and adoption, backed by rigorous analysis and justification. 
•            Assist with pilots for new products and technologies, analyze the value and impact from technical perspectives, and effectively communicate results and recommendations. 
•            Be an active advisor for operational processes and policies mandated by the enterprise.
•            Provide operational support on technologies supported by the team like SCCM, AppV, Bomgar, Company portal and Intune. 
•            Member of 3rd level engineering escalation assist in troubleshooting.
•            Work closely with EI support partners to ensure 24x7 availability of the infrastructure we support. 

Qualifications:
•    Education: Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field. Master’s degree preferred.
•    Problem-Solving: Strong analytical and problem-solving abilities, with a focus on delivering practical and innovative solutions.
•    Certifications: PMP, Six Sigma, or relevant MES certifications are a plus.