Title:  Sr Technical Lead-Cloud & Infra Engg

Area(s) of responsibility

Role Summary/Purpose:
The Identity and Access Management RBAC Analyst is responsible for the management, oversight, maintenance, testing, support and optimization of identity governance and role based access control (RBAC). Synchrony leverages SailPoint Identity IQ to maintain Business Roles, IT Roles, entitlements and approval groups. This role will have the responsibility to ensure these roles and workgroups have complete and accurate information in accordance to regulatory and Synchrony standards. This role will be a critical member of Synchrony’s identity governance configuration management agile product team.
Essential Responsibilities:
• Enforce RBAC policies and standards to ensure compliance with regulatory requirements and organizational security policies and standards. Identify, test and remediate any roles and workgroups configured SailPoint IdentityIQ not appropriately configured to ensure effective access control across systems.
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Provide support for RBAC-related inquiries, troubleshooting access issues, and performing role modifications as needed. Identify, develop, test and deploy updates to roles, entitlements and workgroups in accordance to Synchrony standards and procedures.
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Map entitlements and permissions to appropriate roles based on job functions and organizational requirements.
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Partner with role and workgroups owners, IAM security administration team and IAM identity technologies team to ensure accurate and complete role and workgroup configurations.
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Ensure all role based access control (RBAC) job aids and end user guides are accurate, maintained and effectively communicated regularly.
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Provide training and education to end users and stakeholders on RBAC principles, best practices, and procedures.
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Provide coverage to respond, triage and resolve incidents and requests through Synchrony’s ServiceNow platform within SLA based on priority.
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Develop and maintain RBAC metrics reporting to drive consistent visibility to role and workgroup compliance
• Actively participate as a critical member of the SIAM Configuration Management agile product team. Develop, prioritize and ensure timely execution of all agile stories as assigned by the VP, Identity Governance Configuration Process.
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Identify, propose and remediate process and technical gaps in Synchrony’s RBAC service.
Qualifications/Requirements:
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Minimum of 5 years of IT experience and at least 2 years of Identity Access Management Role Based Access Control (RBAC) experience.
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Minimum 2 years of role administration experience within SailPoint IdentityIQ systems
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Must have working knowledge of Entitlements, IT Roles and Business Roles.
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Must have working experience managing ServiceNow requests and incidents, resolving tickets within SLA.
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Must have proven strong analytical and problem solving skills..
Desired Characteristics:
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Working knowledge of Jira and SAFE agile framework
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Strong oral and written communication skills
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Strong interpersonal skills
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Working knowledge of Microsoft Teams, SharePoint and Excel
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Knowledge of security related regulatory standards including HIPAA, PCI, SOX, NIST
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Good understanding of AWS and O365 environments
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Working knowledge of Oracle Database and SQL.
Hours of Operations:
5am – 2pm EST

Skills with M/O flag are part of Specialization