Title: Technical Lead-Application Engg Services
Area(s) of responsibility
Key Responsibilities
• Administer and maintain PTC Windchill systems, ensuring optimal performance and availability.
• Manage and troubleshoot Linux servers, utilizing L4 level expertise to address complex issues.
• Develop and maintain scripts to automate system processes and enhance functionality.
• Perform regular system updates, patches, and configuration changes to ensure security and stability.
• Collaborate with cross-functional teams to integrate PTC Windchill with other enterprise systems.
• Monitor system performance and resource utilization, implementing proactive measures to prevent downtime.
• Provide technical support and guidance to end-users, resolving issues promptly and efficiently.
• Document system configurations, procedures, and troubleshooting steps for future reference.
Qualifications and Requirements
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience as a PTC Windchill System Administrator.
• Expertise in Linux system administration, with L4 level proficiency.
• Strong scripting skills (e.g., Bash, Python, Perl) to automate tasks and solve complex problems.
• In-depth knowledge of PTC Windchill architecture, configuration, and customization.
• Experience with system monitoring tools and techniques.
• Excellent problem-solving skills, with the ability to diagnose and resolve technical issues.
• Strong communication skills, both written and verbal, to interact with team members and stakeholders.
• Ability to work independently and as part of a team in a fast-paced environment.
• Relevant certifications (e.g., PTC Windchill, Linux) are a plus.
Preferred Skills
• Experience with cloud-based infrastructure and services.
• Knowledge of database management and SQL.
• Familiarity with DevOps principles and practices.
• Understanding of network protocols and security measures.