Title: Technical Specialist-Testing Services
Area(s) of responsibility
- Leading teams of 5- 10 people and able to resolve/ address/ route functional/ technical queries from test team.
- 7+ years of experience in testing Microsoft D365 CRM application (Sales, Customer service and Marketing).
- Able to estimate testing work for the team based on story/ feature documents.
- Manage and align with different teams - Development, Release management, BA/ PO Teams.
- Experience on Creation of Test Strategy, Test Plan and Approach based on Program.
- Defect tracking and management, including chairing defect management meetings.
- Participate in entry exit criteria review.
- Prepare Test Plan Test Completion Report Participate in review meetings of test deliverables.
- Able to estimate testing work for the team based on story/ feature documents.
- Lead and monitor the analysis, design, implementation and execution of the test cases and test procedures.
- Keeping track of new requirements from the project.
- Excellent communication skills and ability to work collaboratively with developers, consultants, and business users.
- Good knowledge on Sales, Customer Service, Marketing, and Field Service modules in CRM application.
Key responsibilities:
- Develop, Execute and maintain manual test cases for Dynamic 365 CRM applications (Sales, Marketing)
- Identify, Document and track defects working closely with developers and consultants to resolve issues.
- Perform Functional, Regression, Integration and User acceptance testing (UAT)
- Validate the data integrity and system performance across different environments.
Essential job tasks
- Leading teams of 5- 10 people and able to resolve/ address/ route functional/ technical queries from test team.
- 7+ years of experience in testing Microsoft D365 CRM application (Sales, Customer service and Marketing).
- Able to estimate testing work for the team based on story/ feature documents.
- Manage and align with different teams - Development, Release management, BA/ PO Teams.
- Experience on Creation of Test Strategy, Test Plan and Approach based on Program.
- Defect tracking and management, including chairing defect management meetings.
- Participate in entry exit criteria review.
- Prepare Test Plan Test Completion Report Participate in review meetings of test deliverables.
- Able to estimate testing work for the team based on story/ feature documents.
- Lead and monitor the analysis, design, implementation and execution of the test cases and test procedures.
- Keeping track of new requirements from the project.
- Excellent communication skills and ability to work collaboratively with developers, consultants, and business users.
- Good knowledge on Sales, Customer Service, Marketing, and Field Service modules in CRM application.
Key responsibilities:
- Develop, Execute and maintain manual test cases for Dynamic 365 CRM applications (Sales, Marketing)
- Identify, Document and track defects working closely with developers and consultants to resolve issues.
- Perform Functional, Regression, Integration and User acceptance testing (UAT)
- Validate the data integrity and system performance across different environments.