Title: Test Delivery Manager
Area(s) of responsibility
Key Responsibilities
- Test Delivery & Management
- Manage end-to-end testing programs, including planning, execution, and reporting.
- Lead teams of 25+ testers across functional, automation, and performance testing streams.
- Ensure adherence to testing toll gates, governance processes, and project communication standards.
- Strategy & Planning
- Define test strategy, test plans, and resource allocation for large programs.
- Drive testing estimations using industry-standard approaches and ensure accurate forecasting.
- Establish and monitor testing KPIs and metrics for performance tracking and reporting.
- Governance & Reporting
- Manage monthly and quarterly governance presentations for stakeholders.
- Provide detailed test progress reports, defect metrics, and risk assessments.
- Solutioning & Innovation
- Contribute to RFP solutioning, testing solutions, and automation strategies.
- Oversee automation and performance testing teams and ensure alignment with project goals.
- Methodologies & Tools
- Drive testing in Agile environments, ensuring alignment with sprint cycles and ceremonies.
- Hands-on experience with test management tools and frameworks for manual and automated testing.
- Strong understanding of API testing, mobile testing, and modern testing solutions.
Must-Have Skills
- 12+ years of overall testing experience; 2–3 years as Test Delivery Manager.
- 10+ years in test management, handling teams of 25+ resources.
- Expertise in test strategy, planning, estimation, and resource management.
- Strong knowledge of testing metrics, KPIs, and reporting.
- Experience managing automation and performance testing teams.
- Excellent communication skills (written and verbal) and stakeholder management.
- Proficiency in Agile methodology and lifecycle concepts.
- Hands-on with test management tools and governance presentations.
Preferred Skills
- Exposure to RFP solutioning and testing solutions for large programs.
- Knowledge of manual testing concepts, API testing, and mobile testing.
- Strong presentation and governance reporting skills.
Education & Certifications
- Bachelor’s degree in computer science, Engineering, or related field.
- ISTQB Advanced Level or equivalent certification preferred.