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ServiceNow Developer-5A
Develops ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS.
Configuration Management (CMDB).
Strong math and analytical skills excellent oral and written communication skill.
Analyze system performance issues and determine performance enhancements.
Administration of Knowledge Base and Service Catalog.
Configure out-of-the-box workflows and create/maintain custom workflows.
Configure application related fields, forms, views, email notifications, acceptance roles and access controls.
Integrate ServiceNow application(s) with third party systems/applications via APIs.
Provides input to staff involved in writing and updating technical documentation such as user manuals.
Prepares reports on analyses.
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