Country/Region:  IN
Requisition ID:  22300
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - CHENNAI - BIRLASOFT OFFICE

Title:  Technical Lead-App Development

Description: 

Area(s) of responsibility

Strong math and analytical skills excellent oral and written communication skill.
Analyze system performance issues and determine performance enhancements.
Administration of Knowledge Base and Service Catalog.
Configure out-of-the-box workflows and create/maintain custom workflows.
Configure application related fields, forms, views, email notifications, acceptance roles and access controls.
Integrate ServiceNow application(s) with third party systems/applications via APIs.
Provides input to staff involved in writing and updating technical documentation such as user manuals.
Prepares reports on analyses.