Title:  Subcontractor

Job Description

About Company
Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

Job title: Project Manager- I&O EMEA
Duration: 6 months extendable
Location - Madrid (hybrid mode)
Type: Sub-contractor

MAIN ACTIVITIES / RESPONSIBILITIES
•    Act as a technical project manager on behalf of the Zone Delivery Service.
•    Understand and analyze business applications infrastructure needs.
•    Work with I&O architects team to design the solution when no standard solution is available to fit the need.
•    Coordinate the Managed Services Provider for project delivery.
•    Ensure the project is delivered on time and within the approved budget.
•    Coordinate third party infrastructure supplier(s) that may be implicated in the project.
•    Coordinate and validate the business applications projects acceptance.
•    Ensure Operation transition.
•    Build service and project status reports.
•    Follow up if service delivery is not meeting expectations.
•    Work with the client and Operations and Process Management teams to identify service improvement activities.
•    Ensure excellence in Health & Safety (H&S) by providing visible leadership and driving for the execution of the basics of the H&S operating model and adherence to Group H&S standards and policies.
•    To assist in ensuring that the Infrastructure & Operations practices & processes are aligned with:
○    Holcim business objectives and priorities (Health & Safety, Communication, Distribution Model, Innovation, …).
○    the Holcim IT infrastructure standard and strategy.
○    the Holcim Identity Management Systems.
○    the Holcim Business Systems.
○    the Holcim IT Security Policies and Directives.
○    the Holcim Demand, Project Portfolio and Finance Management Policies and standards.

PROFILE REQUIRED 
-    Level of education/qualifications normally required: 
○    Bachelor’s Degree in Information Technology or related discipline.
○    Project management certification.
■    Primary: PMP
■    Secondary: SCRUM.
○    ITIL v3 certified.

Specific work experience:
○    Experience working with offshore outsourcing organizations.
○    Experience in global roll-out management.
○    At least 5 years of experience in the domain (Project Management).

Technical / functional skills: 
○    Awareness of Operations role and constraints in a worldwide and outsourced IT organization.
○    Broad range of Understanding of Services in Cloud (mandatory AWS, Azure and others are an asset)
○    Broad range of understanding of Data Centre shared infrastructure (Servers, SAN, Network optimization, Security equipment…) and associated technologies (Cisco UCS, VCE, EMC, HP…).
○    Broad range of understanding of ITIL, ITSM and industry best practices.
○    Broad range of understanding of management of Infrastructure Waterfall projects and implementation with Agile methodologies.
○    Ability to understand and deliver infrastructure services which are provided on a 24x7x365 basis.
○    Excellent documentation skills and attention to detail.
○    Excellent written and verbal communication skills.
○    Broad range of understanding of Google Workspace (mail, calendar, drive, docs, etc).