Title: Associate Program Director
• 15+ years of experience as Senior Delivery Manager with responsibility to drive governance, program delivery and P&L.
• Pharma Safety processes(understanding) are mandatory.
• Proven delivery excellence ideally using Agile, driving SLAs, KPIís, Quality Metrics
• Leadership skills to successfully lead large, diverse and virtual teams. Agile working experience necessary
• Ensure effective change control policies are in place
• Responsible for optimum resource planning and management
• Setup regular customer meeting for project / engagement updates based on the Governance plan
• Responsible for creation and implementation of learning plans and skill upgrade
• Responsible for Performance management and career development of the team members
• Responsible for driving Reward & Recognition and employee engagement
• Encourage Team to contribute and participate in training programs
• Participant in business development activities like RFPs/Bids (solution validation and deliverability assessment) customer walkthroughs etc.
• Drive organizational initiatives through effective communication with the team
• Participate in any academy knowledge sharing and innovation ideas
• Comply with practice/organization defined timelines for various initiatives