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Country/Region:  IN
Requisition ID:  18960
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - HYDERABAD - BIRLASOFT OFFICE

Title:  Lead Admin-EA Admin

Description: 

Primary Skill:

  •  8+ years development and support project related working experience, at least 5+ years in SFDC.
  • Hands on with SFDC as a Salesforce developer/ Technical Lead
  • 4+ hands on experience in SFDC LWC, community cloud 
  • 2+ years of experience with Integration 
  • Should have 3+ years of working experience in SFDC as technical Lead
  • Should have 5+ years hands on experience in SFDC (Apex, VF, Webservices, Integration).
  • Should have 3+ years hands on experience in SFDC lightning
  • Able to translate the customer requirement and gap analysis into comprehensive technical design.
  • Should have expertise in SFDC design patterns and implementation of the same.
  • Strong communication skills and client interaction skills.
  • Good understanding of SFDC classic and lightning platform, standard features and standard object structures.
  • Should have working experience with Omni studio (Flex cards, Omni Script, Data Raptors, Integration Procedures).
  • Basic Understanding of Einstein Analytics and Einstein Activity Capture.
  • Familiar with Salesforce Best practices, Governor limits, Security model, Data masking, Shield Encryption etc.
  • Has good exposure of DEVOPS, Release management process and familiarity with tools like Bitbucket, Jenkins, GIT, VSCode,SFDX, IDX workbench etc.

Essential Skill:

SFDC, CRM, Force.com, Lightning (LWC and AURA), Java Script, CSS, Webservices (SOAP, REST), Integration, Omni studio, Omni channel, Call Center CTI.

Client facing and good communication skills

Certifications: PD I, Admin, Sales cloud

Salesforce PD II certificate desirable.

Additional Skill:

Communities, Marketing Cloud, Sales Cloud, Service Cloud, Data Cloud, CPQ, Financial Services cloud

Roles & Responsibilities:

● Should be able to work as Senior developer and lead the team as well.

● Should be able to handle team and manage work assignment and tracking.

● Able to translate the customer requirement and gap analysis into comprehensive technical design.

● Should have expertise in SFDC design patterns and implementation of the same.

● Able to manage resolution and response SLAs for production support tickets.

● Strong communication skills and client interaction skills.

● Good understanding of SFDC classic and lightning platform, standard features and standard object structures, Sales/Lead process.

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