Country/Region:
IN
Requisition ID:
23225
Work Model:
Position Type:
Salary Range:
Location:
INDIA - HYDERABAD - BIRLASOFT OFFICE
Title: Sr Technical Lead-App Development
Description:
Area(s) of responsibility
Responsibilities:
- Lead Production Support: Oversee mission-critical application support projects, ensuring 24/7 availability.
- Client Management: Maintain strong client relationships and manage their expectations.
- Meet SLAs: Ensure services meet agreed-upon service level agreements.
- Service Delivery: Oversee service delivery processes and procedures.
- Issue Resolution: Identify and resolve service delivery issues, conducting root cause analyses.
- Service Improvement: Implement plans to enhance service delivery.
- Team Coordination: Manage project teams and service providers.
- Training: Ensure the delivery team is well-trained and resourced.
- Stakeholder Collaboration: Work with internal and external stakeholders for seamless delivery.
- Best Practices: Implement best practices for application design, testing, deployment, monitoring, and maintenance.
- Automation: Develop tools and scripts to streamline processes.
- Performance Analysis: Analyze application performance metrics to identify optimization areas.
- Quality Assurance: Participate in code reviews, performance testing, and troubleshooting.
- Proactive Management: Address potential issues in the application architecture to prevent disruptions.
- Continuous Improvement: Stay updated on emerging technologies and industry trends.
- Microservices: Experience with microservices architecture and distributed systems.
- Monitoring Tools: Knowledge of monitoring and logging tools.
- APM Tools: Familiarity with APM/observability tools like New Relic, Datadog, Dynatrace, Splunk.
- Agile and DevOps: Familiarity with Agile methodologies and DevOps practices.
Requirements:
- Experience: 12-15 years in IT with Java Web/Enterprise projects.
- Education: Bachelor’s degree in computer science, engineering, or related field.
- Production Support: 6-8 years managing production support for mission-critical applications in a 24/7 model.
- Programming: Proficiency in Java, Spring Boot, and microservices.
- Cloud Computing: Understanding of cloud platforms, preferably AWS.
- CI/CD Pipelines: Experience with CI/CD tools like Jenkins, GitLab.
- Problem-Solving: Excellent problem-solving skills and attention to detail.
- Communication: Strong communication and collaboration skills.
- Leadership: Ability to drive discussions with senior leadership.
- Initiatives: Ability to lead value-add initiatives within the support organization.
- Certification: Preferably ITIL certified.
Location: Hyderabad
Essential job tasks
Responsibilities:
- Lead Production Support: Oversee mission-critical application support projects, ensuring 24/7 availability.
- Client Management: Maintain strong client relationships and manage their expectations.
- Meet SLAs: Ensure services meet agreed-upon service level agreements.
- Service Delivery: Oversee service delivery processes and procedures.
- Issue Resolution: Identify and resolve service delivery issues, conducting root cause analyses.
- Service Improvement: Implement plans to enhance service delivery.
- Team Coordination: Manage project teams and service providers.
- Training: Ensure the delivery team is well-trained and resourced.
- Stakeholder Collaboration: Work with internal and external stakeholders for seamless delivery.
- Best Practices: Implement best practices for application design, testing, deployment, monitoring, and maintenance.
- Automation: Develop tools and scripts to streamline processes.
- Performance Analysis: Analyze application performance metrics to identify optimization areas.
- Quality Assurance: Participate in code reviews, performance testing, and troubleshooting.
- Proactive Management: Address potential issues in the application architecture to prevent disruptions.
- Continuous Improvement: Stay updated on emerging technologies and industry trends.
- Microservices: Experience with microservices architecture and distributed systems.
- Monitoring Tools: Knowledge of monitoring and logging tools.
- APM Tools: Familiarity with APM/observability tools like New Relic, Datadog, Dynatrace, Splunk.
- Agile and DevOps: Familiarity with Agile methodologies and DevOps practices.
Requirements:
- Experience: 12-15 years in IT with Java Web/Enterprise projects.
- Education: Bachelor’s degree in computer science, engineering, or related field.
- Production Support: 6-8 years managing production support for mission-critical applications in a 24/7 model.
- Programming: Proficiency in Java, Spring Boot, and microservices.
- Cloud Computing: Understanding of cloud platforms, preferably AWS.
- CI/CD Pipelines: Experience with CI/CD tools like Jenkins, GitLab.
- Problem-Solving: Excellent problem-solving skills and attention to detail.
- Communication: Strong communication and collaboration skills.
- Leadership: Ability to drive discussions with senior leadership.
- Initiatives: Ability to lead value-add initiatives within the support organization.
- Certification: Preferably ITIL certified.
Location: Hyderabad