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Country/Region:  IN
Requisition ID:  29713
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - HYDERABAD - BIRLASOFT OFFICE

Title:  Technical Lead-App Development

Description: 

Area(s) of responsibility

Job Title: AI Support Engineer
Location: Offshore (Hyderabad)
Job Type: Full-Time
About Us:
We are a forward-thinking technology company leveraging cutting-edge AI technologies to deliver innovative solutions. We are seeking a skilled AI Support Engineer to join our team and help maintain, support, and optimize our AI models and cloud infrastructure.
Key Responsibilities:
•    Provide technical support, troubleshooting, and optimization for generative AI models running on Azure AI services and AWS Bedrock.
•    Monitor and optimize AI model performance, ensuring high availability and reliability.
•    Collaborate with development teams to integrate AI services with existing microservices built using Spring Boot.
•    Utilize monitoring tools like Splunk and New Relic to track system health, diagnose issues, and improve system resilience.
•    Assist in deployment, scaling, and maintenance of AI models in cloud environments (Azure and AWS).
•    Document support procedures, incident reports, and system configurations.
•    Stay updated with the latest trends and updates in AI, cloud services, and monitoring tools.
Primary Skills Required:
•    Strong experience with Generative AI models (e.g., large language models, diffusion models, transformer architectures).
•    Hands-on experience working with Azure AI services including deployment and monitoring of AI models.
•    Familiarity with AWS Bedrock and its capabilities for managing and deploying foundation models in production.


Secondary Skills:
•    Experience in building, maintaining, or supporting Spring Boot microservices in cloud environments.
•    Proficiency with monitoring, logging, and alerting tools such as Splunk and New Relic.
•    Good understanding of cloud architecture and microservice-based applications.
Qualifications:
•    Bachelor’s degree in Computer Science, Engineering, or a related field.
•    Prior experience in supporting AI or ML models in production environments.
•    Strong problem-solving skills and ability to work in a fast-paced environment.
Preferred:
•    Certifications in Azure AI, AWS, or related cloud platforms.
•    Experience with CI/CD pipelines and DevOps practices.

Skills with M/O flag are part of Specialization

Think Holistically -PL3 (Behavioural)
Win the Customer -PL3 (Behavioural)
Java - PL4 (Mandatory)
Spring Boot - PL3 (Mandatory)
Team Management -PL2 (Functional)
REST API's - PL3 (Mandatory)
Knowledge Management -PL3 (Functional)
System Architecture and Design - PL3 (Mandatory)
JBOSS - PL2 (Optional)
Tomcat - PL2 (Optional)
Microservices - PL3 (Mandatory)
Stakeholder Relationship Management -PL2 (Functional)
Requirements Definition And Management -PL2 (Functional)
Programming/Software Development -PL4 (Functional)
MySQL - PL3 (Mandatory)
Estimation & Scheduling -PL2 (Functional)
Change Control -PL2 (Functional)
Hibernate - PL3 (Mandatory)
Test Execution -PL2 (Functional)
JUnit - PL4 (Mandatory)
One Birlasoft -PL3 (Behavioural)
Systems Integration And Build -PL2 (Functional)
Results Matter -PL3 (Behavioural)
Software Design -PL3 (Functional)
Get Future Ready -PL3 (Behavioural)
Software Configuration -PL4 (Functional)
Quality Assurance -PL2 (Functional)
Help the tribe -PL3 (Behavioural)

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