Country/Region:
IN
Requisition ID:
30087
Work Model:
Position Type:
Salary Range:
Location:
INDIA - HYDERABAD - BIRLASOFT OFFICE
Title: Technical Lead-Cloud & Infra Engg
Description:
Area(s) of responsibility
- Strong Experience using UNIX command line interface,
- Strong Experience in shell scripting, VI editor and other UNIX-based tools
- Strong Experience supporting UNIX based and Windows based servers.
- Experience using SQL
- Strong Excellent oral / written communication, analytical and problem-solving skills
- Good understanding of ITIL Processes, ERT calls for P1 etc
- Willingness to work flexible shift timings (24*7 environment with rotational night shifts)
- Experience in production releases and major application enhancements.
- Experience in handling major incidents and impact analysis documents
- Better understanding on production / nonproduction and DR environments.
- Responsible for providing support in L2/L3 level depending on the priority of the incidents.
Skills with M/O flag are part of Specialization
Think Holistically -PL3 (Behavioural)
Win the Customer -PL3 (Behavioural)
Availability Management -PL4 (Functional)
IT Infrastructure -PL4 (Functional)
Incident Management -PL4 (Functional)
Capacity Management -PL3 (Functional)
Service Catalogue Management -PL2 (Functional)
One Birlasoft -PL3 (Behavioural)
Service Level Management -PL3 (Functional)
Results Matter -PL3 (Behavioural)
Get Future Ready -PL3 (Behavioural)
Help the tribe -PL3 (Behavioural)
Azure SQL DB - PL3 (Mandatory)
MS SQL - PL4 (Mandatory)
AWS RDS - PL3 (Mandatory)