Title: Technical Specialist-App Development
Area(s) of responsibility
Automation Lead (Offshore)
• Assess the feasibility of automating complex business processes using Automation Anywhere from technical perspective and perform due diligence to arrive at an optimal solution.
• Identify opportunities during solution design to integrate RPA with AI/ML, Natural Language Processing (NLP), or Optical Character Recognition (OCR) for intelligent automation.
• Define the technical standards and best practices for automation development to be followed by the team.
• Ensure the automation solution aligns with the organization’s IT infrastructure and security policies.
• Ensure the implementation of robust security measures, such as data encryption and role-based access controls (RBAC), to protect sensitive information.
• Work with RPA Developers and RPA QAs on platform related issues and provide plausible suggestions for improvements.
• Review the Solution Design Documents for alignment with optimal solution strategy.
• Timely raise any issues identified to Technical Project Manager so that the quality and turnaround time are not impacted.
• Propose process improvement or re-engineering for business processes in automation scope.
• Maintain a bot library of re-usable components to enable efficient use-case complexity analysis.
• Provide continuous advice to RPA developers, RPA QAs, Technical Project Manager during project delivery.
• Review all work (Requirement, Solution, Design, Code, issues) produced by project team.