Title:  Technical Specialist-App Development

Area(s) of responsibility

1. Monitoring and Automation: Proactively monitor software systems to prevent incidents and automate routine tasks.
2. Effective Monitoring: Build monitoring systems that alert based on symptoms rather than outages.
3. Application Performance Monitoring (APM): Implement and utilize APM tools such as New Relic or Dynatrace to monitor application performance, identify bottlenecks, and optimize resource usage.
4. Log Analysis with Splunk: Analyze logs using Splunk to troubleshoot issues, detect anomalies, and improve system reliability.
5. Dashboards Preparation: Create informative dashboards to visualize system health, performance, and key metrics.
6. Alerts Setup: Configure alerts based on thresholds and anomalies to promptly address issues.

Essential job tasks

1. Mentoring L1/L2 Support Teams: Provide guidance, mentorship to establish best practices on monitoring and observability.
2. Infrastructure Management: Run and manage infrastructure using tools like Chef, Ansible, Terraform, GitLab CI/CD, and Kubernetes.
3. Documentation: Document processes and procedures to avoid redundancy.
4. Enthusiastic Attitude: Approach challenges with enthusiasm and a proactive mindset.
5. Observability Skills: Proficiency in observability practices, including distributed tracing, logging, and metrics collection.
6. Collaboration: Partner with development, support teams to improve services through rigorous testing and release procedures.
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Skills with M/O flag are part of Specialization