Area(s) of responsibility

Job Description

• Serve as a subject matter expert for banking application or similar customer communicator management product to design and create letters/correspondence.
• Knowledge of basic JavaScript, XML, Library files, Variables, SQL with the familiarity in programming skills and Jira/Service-Now. 
• Interact with business users to understand new business requirements and enhancement requests.
• Excellent analytical and problem-solving abilities, with a proactive approach to identifying and resolving technical issues.
• Excellent communication skills, both written and verbal, able to communicate tactfully and effectively with business users and team members.
• Need to work with the QA team to get the sign-off.
• Responsible to write unit test cases of business requirement.
• Should have ability to create a release document and prepare user manuals.