Title: Lead Business Consultant
Long Description
Preference Center - Managing Consultant
Duration: FTE with Birlasoft
Essential Responsibilities
• Act as the consent product lead. Understand business needs and requirements, and be able to translate into platform architecture and ultimately deliver across various stakeholder properties.
• Manage day-to-day build and run activities for consent-related activities
• Work cross-functionally with internal and external partners to lead all product lifecycle activities
• Perform other duties and/or special projects as required
Qualifications/Requirements
• Bachelor’s Degree OR in lieu of degree, high school diploma/GED and 5+ years of computer science, engineering or information technology experience
• 5+ years of professional work experience, including:
• 3+ years’ experience in software development, or solution engineering
• 3+ years’ experience in Agile methodologies and processes
• 3 years’ experience as web product manager or similar role, setting priorities, developing business requirements and managing associated workstreams
Desired Characteristics:
• Hands-on experience within Preference Management platforms and tools, managing consent, privacy and marketing preference platforms highly desired
• Strong understanding of the Consent & Privacy landscape, including legal and regulatory policies, tools and platforms, and customer choice strategies.
• Experience working with HTML, CSS, JavaScript and Python
• Demonstrated understanding and command of customer-facing platforms, applications or technologies
• Broad experience working with internal cross-functional partners (i.e., IT, Enterprise Operations) to ensure alignment of priorities and requirements
• Proven experience synthesizing insights from structured analyses to inform business decisions and communicating with stakeholders in an effective manner
• Strong skill in project management, communications, multi-tasking, ability to work independently, and relationship management are keys to success
• Experience working directly with technology suppliers to oversee improvements, troubleshoot and governance
• Highly motivated, assertive self-starter with the ability to work autonomously or as a strong team participant
• Experienced with consumer financial services, ideally with exposure to credit card marketing or retail marketing, and familiar with consumer protection, privacy and related laws and policies.