Title:  JDE CNC Consultnat

Area(s) of responsibility

About Birlasoft:

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the multibillion-dollar diversified CKA Birla Group, Birlasoft with its 12,000+ professionals, is committed to continuing the Group’s 170-year heritage of building sustainable communities.

1.    About the Job – Ability to relate the product functionality to business processes, and thus offer implementation
 advice to customers on how to meet their various business scenarios.
2.    Job Title – JDE CNC
3.    Location: Bangalore/Pune/Mumbai/Noida/Hyderabad/Chennai
4.    Educational Background – BE/Btech
5.    Key Responsibilities –

CNC Support & Maintenance – Activities that represents As-is support tasks
•    Management of JD Edwards daily system health check and monitoring.
•    Service restart and upkeep of JD Edwards and 3rd-party systems as per defined downtimes.
•    Build and deployment of packages, promotion and OMW change management.
•    Setup, promotion and monitoring of JDE Orchestrations for all environments.
•    Incident and RFCs resolution as per the SLAs through JDI ticketing system.
•    Problem management activities involving maintenance of problem resolutions, root cause and knowledgebase.
•    Deployment of development changes for Create!Form and DSI to production.
•    Monitoring of performance, identification of bottlenecks and continual improvements.
•    Management of identification, impact analysis and application of software updates for JD Edwards version deployed.
•    Management of JD Edwards environments including refresh, creation, and modifications.
•    Periodic cleanup, purge and indexing to optimize space and improve performance.