Title:  Functional Specialist-Enterprise Apps

Area(s) of responsibility

•    Provide functional support for Oracle EBS Supply Chain Module.
•    Analyze and resolve issues reported by end-users in a timely manner.
•    Collaborate with business users to understand their requirements and translate them into system configurations or enhancements.
•    Conduct system testing and support user acceptance testing (UAT) for new implementations or updates.
•    Develop and maintain documentation for configurations, processes, and troubleshooting guides.
•    Deliver training sessions and support to end-users to ensure effective use of Oracle EBS.
•    Work closely with technical teams to design and implement custom solutions or integrations.
•    Monitor system performance and recommend improvements to enhance efficiency.
•    Resolve tickets within the defined SLA with detail resolution notes and solution.
•    Having experience working on Production Support Project
•    ServicNow Experience would be added advantage.
•    Good Communication skills.
•    Skills/JD: Should have previously managed Oracle EBS Supply Chain (SCM) projects
•    -    Should have prior experience as Oracle EBS Supply chain consultant (covering Purchasing, Inventory, Order mgmt.. and Shipping modules)
•    -    Primary language skills: Spanish; Secondary language skills: English
•    -    Location: SLP, Mexico