Title:  Associate Program Director

Short Description

Qualifications
1.    Bachelor’s degree in a relevant field (Project Management, Information Technology, etc.). PMP or PRINCE2 certification is a plus.
2.    Proven experience as a Project Manager, specifically in managing infrastructure projects.
3.    Strong understanding of IT infrastructure technologies, including servers, networking, and storage.
4.    Excellent project management skills, with a track record of successfully delivering projects on time and within budget.
5.    Strong leadership and team management capabilities.
8.    Ability to work in a fast-paced environment and manage multiple projects simultaneously.
9.    Familiarity with risk management, change management, and quality assurance processes.
10.    Experience in vendor management and contract negotiation.
 

Area(s) of responsibility

Job Title: Infrastructure Project Delivery Manager
Responsibilities:
Technology  management : 
Well-versed with Azure cloud technology and administration tasks
Security policy & compliance
Help technical track team to articulate and execute critical tasks 
Well-versed with DC technologies, (AD, Network, Windows administration,  Database etc.)

Customer management:
Present and operation performance review with customer
Oversee the day-to-day execution of infrastructure projects, ensuring adherence to project plans and timelines.

Prepare, Present weekly/monthly/ quarterly SLA/ business reviews with customer

Delivery management :

Project planning, execution, work schedules
Monitor key priorities for customer, SLA management, 
Escalation management, customer reviews and presentations
Team management, Program governance 
Monitor project progress and address any deviations from the plan promptly.
Lead the planning and initiation phase of infrastructure projects, defining project scope, objectives, and deliverables.
Develop detailed project plans, timelines, and resource requirements.
Work closely with technical teams to understand and address technical requirements.
Facilitate effective communication between technical teams and project stakeholders.
Collaborate with vendors and third-party service providers.
Manage vendor relationships, contracts, and service level agreements (SLAs).
Coordinate with resource managers to allocate and manage project resources effectively.
Ensure that the project team has the necessary skills and expertise to meet project objectives.
Identify and engage with project stakeholders, including internal teams, vendors, and executives.
Establish and maintain effective communication channels with stakeholders throughout the project lifecycle.

 Project management tasks:
Ensure proper project closure, including documentation of lessons learned and completion of post-implementation reviews.
Gather feedback from project team members and stakeholders to improve future project management processes.
Maintain comprehensive project documentation, including project plans, risk registers, and status reports.
Ensure that project documentation is accurate and up-to-date.
Communicate project status, milestones, and issues to stakeholders through regular status reports and meetings.
Prepare and present project updates to project sponsors and leadership.
Develop and manage project budgets, tracking expenses and ensuring adherence to financial constraints.
Provide regular budget updates to project sponsors and leadership.

Risk Management:
Identify, assess, and manage project risks. Develop mitigation plans to address potential risk.
Proactively communicate risks to stakeholders and implement risk management strategies.

Quality Assurance:
Establish and enforce quality standards for project deliverables.
Conduct regular quality reviews and inspections to ensure compliance with specifications.
Implement change management processes to handle project changes effectively.
Assess the impact of changes on project scope, schedule, and budget.