Title: ServiceNow Developer
Area(s) of responsibility
Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's 162-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
About the Job – We are looking for Servicenow Developer.
Educational Background – Btech.
Location-Noida.
Experience- 7+ years.
Roles & Responsibilities:
Responsibilities:
• Development and Customization: Design, develop, and implement custom applications and solutions on the ServiceNow platform, including workflows, business rules, UI policies, client scripts, and UI actions.
• Integration: Integrate ServiceNow with other internal and external systems and applications using REST, SOAP, and other web services.
• Configuration Management: Configure ServiceNow modules, including ITSM, ITOM, HRSD, and others, to meet business requirements.
• Technical Troubleshooting: Identify and resolve technical issues related to ServiceNow configurations and customizations.
• User Support: Provide technical support and assistance to end-users and other stakeholders, ensuring smooth operation of ServiceNow applications.
• Documentation: Create and maintain detailed technical documentation for ServiceNow configurations, customizations, and integrations.
• Collaboration: Work closely with business analysts, project managers, and other team members to understand requirements and deliver effective solutions.
• Testing and Quality Assurance: Conduct system and integration testing to ensure quality and functionality of ServiceNow implementations.
• Continuous Improvement: Identify opportunities for process improvements and contribute to the enhancement of ServiceNow development practices.
Qualifications
• Experience: Proven experience as a ServiceNow Developer, with a strong background in developing and customizing ServiceNow applications.
• Technical Skills: Proficiency in ServiceNow development, including JavaScript, GlideScript, HTML, CSS, and AngularJS.
• Integration Skills: Experience with integrating ServiceNow with other systems using REST, SOAP, and other web services.
• Problem-Solving Skills: Strong analytical and problem-solving skills, with the ability to diagnose and resolve technical issues effectively.
• Communication Skills: Excellent communication skills, both verbal and written, with the ability to interact professionally with end-users and team members.
• Certifications: ServiceNow certifications such as Certified System Administrator (CSA) or Certified Application Developer (CAD) are highly desirable.
• Team Player: Ability to work effectively in a team environment, collaborating with various stakeholders to achieve common goals.
• Agile Methodology: Familiarity with Agile methodologies and practices, such as Scrum or Kanban.