Country/Region:
IN
Requisition ID:
29738
Work Model:
Position Type:
Salary Range:
Location:
INDIA - NOIDA- BIRLASOFT OFFICE
Title: Architect
Description:
Area(s) of responsibility
ServiceNow Developer :
Key Responsibilities
- Design, develop, and implement ServiceNow solutions across ITSM, ITOM, HRSD, App Engine, or other modules as per business needs.
- Customize ServiceNow applications, workflows, forms, business rules, client scripts, UI policies, and integrations.
- Collaborate with business analysts, architects, and stakeholders to understand requirements and deliver solutions.
- Develop and configure ServiceNow applications using JavaScript, Glide API, Flow Designer, and IntegrationHub.
- Integrate ServiceNow with external systems via REST, SOAP, APIs, and MID Server.
- Maintain platform stability, performance, and upgrades including patch management and version upgrades.
- Create and maintain technical documentation, including solution designs and user guides.
- Follow ServiceNow best practices and ensure security and compliance standards are met.
- Troubleshoot issues, perform root cause analysis, and provide ongoing support.