Title: Lead Consultant
Salesforce Business Analyst
- MBA with minimum 8 years work experience. 6+ years of experience in the Salesforce ecosystem
- Expertise in one or more Salesforce Product Technologies and can embed these capabilities into existing or new Salesforce Platform based solutions
- In-depth understanding of the capabilities and constraints of the Salesforce platform
- Ability to work with clients for requirements grooming and translate business needs into solution design and functional specs for the team.
- Support design creation leveraging best practices and reviews with Architects
- Contribute to developing test plans and drive the testing during both QA and UAT.
- Experience in designing quick starts, POCs and accelerators
- Experience with CPQ, Healthcare or Financial Services industries (Preferred)
- Excellent writing, presentation, communication and organization skills
- Deep understanding of Sales Cloud, Service Cloud, Salesforce Portal/Communities, AppExchange Knowledge and deep knowledge in several AppExchange packages
- Proven hands-on experience in Salesforce configuration, flows, process builders, data migration, AppExchange products etc.
- Work on estimations and contribute to pre-sales activities. Articulate the benefits and risks to a solution’s feasibility and functionality
- Develop, test, and document working custom development, integrations, and data migration elements of a Salesforce implementation
- Experience in Agile project delivery
- Preferred Certifications – Salesforce Admin, Salesforce Business Analyst, Salesforce Sales, Service , CPQ Consultant certification