Title:  Project Manager

Area(s) of responsibility

Responsibilities:
1.    Technology  management : 
•    Well-versed with Azure cloud technology and administration tasks
•    Security policy & compliance
•    Help technical track team to articulate and execute critical tasks 
•    Well-versed with DC technologies, (AD, Network, Windows administration,  Database etc.)

2.    Customer management:
•    Present and operation performance review with customer
•    Oversee the day-to-day execution of infrastructure projects, ensuring adherence to project plans and timelines.
•    Prepare, Present weekly/monthly/ quarterly SLA/ business reviews with customer

3.    Delivery management :

•    Project planning, execution, work schedules
•    Monitor key priorities for customer, SLA management, 
•    Escalation management, customer reviews and presentations
•    Team management, Program governance 
•    Monitor project progress and address any deviations from the plan promptly.
•    Lead the planning and initiation phase of infrastructure projects, defining project scope, objectives, and deliverables.
•    Develop detailed project plans, timelines, and resource requirements.
•    Work closely with technical teams to understand and address technical requirements.
•    Facilitate effective communication between technical teams and project stakeholders.
•    Collaborate with vendors and third-party service providers.
•    Manage vendor relationships, contracts, and service level agreements (SLAs).
•    Coordinate with resource managers to allocate and manage project resources effectively.
•    Ensure that the project team has the necessary skills and expertise to meet project objectives.
•    Identify and engage with project stakeholders, including internal teams, vendors, and executives.
•    Establish and maintain effective communication channels with stakeholders throughout the project lifecycle.