Title: Project Manager
Area(s) of responsibility
- Strong development experience in ServiceNow (REST/SOAP Webservices, java scripting etc.)
- Experience in configuration of CMDB, Asset Mgmt. and Orchestrations for SW Dist.
- Expertise in setting up ServiceNow ITBM – Project, Portfolio, Demand, Resource and Finance
- Expertise in designing ServiceNow Reports and setting up Performance Analytics
- Experience in creating custom processes, custom 3rd party integrations and custom applications
- Demonstrate an awareness of Best Practices of ServiceNow implementation
- Ability to work, lead and manage a global team
- Experience in project management and understanding of the contracts, etc. to lead the project delivery
- Experience in coordination with different stakeholders both customer and internal to effectively deliver the project on time, within scope and within budget
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Good English communications skill to communicate effectively with team members and customers
- Knowledge of ServiceNow upgrade, cloning and working with ServiceNow HI support team
- Experience in set up of ServiceNow integration (LDAP/SSO, Email, Chat, etc.)
- Experience & Knowledge of Domain separation implementation
- Experience in Data segregation.