Country/Region:  IN
Requisition ID:  12487
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - NOIDA- BIRLASOFT OFFICE

Title:  Solution Architect

Description: 

Job Title:

Citrix L3

Location:

Anywhere, India

Role

L3 Support

Experience 

11-15 years

Role and Responsibilities

Lead the migration of Citrix XenApp infrastructure to newer versions or alternative solutions, ensuring minimal disruption to business operations.

Collaborate with stakeholders to gather requirements, design migration plans, and execute migration activities according to established timelines.

Provide expert-level support for Citrix XenApp environment, including troubleshooting complex issues, performance tuning, and optimizing system configurations.

Conduct thorough analysis of system performance and recommend enhancements or optimizations to improve overall efficiency and user experience.

Develop and maintain documentation related to Citrix XenApp configuration, best practices, and troubleshooting procedures.

Act as a subject matter expert (SME) and mentor junior team members, providing guidance on Citrix XenApp architecture, implementation, and support.

Collaborate with other IT teams to integrate Citrix XenApp with other infrastructure components, such as Active Directory, network services, and storage systems.

Proactively manage changes in project scope, identify potential crisis and devise contingency plans.

Install configure and manage citrix virtual app/desktop, NetScaler.

Resolve escalated issues related to citrix virtual app/desktop.

Resolve basic issue related to netscaler and XenMobile.

Install, configure, manage xen desktop sites,

Install, configure, manage XenMobile setup,

Administer citrix severs/Farm version 7.x and above.

Publish applications on citrix

Troubleshoot citrix server issues/ user issues.

Handle resource manager and reports generation

Handle incidents on case-by-case basis

Coordinate with OEM and vendor for any issue

Find out RCA of major issues.