Country/Region:
IN
Requisition ID:
26606
Work Model:
Position Type:
Salary Range:
Location:
INDIA - NOIDA- BIRLASOFT OFFICE
Title: Sr Project Lead-Cloud & Infra Engg
Description:
Area(s) of responsibility
- Lead and manage end-to-end service delivery for assigned projects, ensuring timely and quality outcomes.
- Collaborate with clients to understand their requirements and ensure alignment with project objectives.
- Oversee the planning, execution, and monitoring of projects, including resource allocation and risk management.
- Ensure adherence to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators).
- Coordinate with cross-functional teams to resolve issues and ensure seamless service delivery.
- Drive process improvements to enhance efficiency and service quality.
- Prepare and present regular project status reports to stakeholders.
- Manage budgets and ensure cost-effective delivery of services.
- Foster strong client relationships to ensure satisfaction and retention.