Title:  Sr Technical Lead-Cloud & Infra Engg

Area(s) of responsibility

Requirements:

- Design and develop custom applications, modules, and workflows within ServiceNow, focusing on areas such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).

- Bachelor's degree in Computer Science, Information Technology, or related field.

- Minimum of 6 years of experience in ServiceNow development and architecture, with expertise in JavaScript, HTML, CSS, and ServiceNow scripting languages (e.g., GlideScript, Jelly).

- Proven experience designing and implementing complex solutions within the ServiceNow platform, with a strong understanding of ITIL processes and principles.

- ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist, Certified System Administrator) required.

- Experience leading and mentoring development teams, with strong leadership and communication skills.

- Excellent problem-solving and analytical skills, with the ability to think strategically and propose innovative solutions.

- Ability to work effectively in a fast-paced, collaborative team environment.