Apply now »
Country/Region:  IN
Requisition ID:  37468
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - NOIDA- BIRLASOFT OFFICE

Title:  Technical Lead-Cloud & Infra Engg

Description: 

Area(s) of responsibility

Job Description – Senior SME (Wintel, Virtualization & Multi-Cloud)

Role Title

Senior Subject Matter Expert – Wintel, Virtualization & Cloud Platforms

Experience

12–18 years (with strong domain depth in infrastructure & cloud platforms)

Job Summary

We are seeking a highly experienced Senior Subject Matter Expert (SME) to lead and govern enterprise-scale infrastructure environments spanning Wintel, VMware, Citrix VDI, VxRail, and multi-cloud platforms (Azure, AWS, OCI).

The role will act as the technical authority and escalation point (L3/L4) across infrastructure towers, ensuring high availability, performance optimization, security compliance, and continuous service improvement for a global managed services environment.

The SME will also drive architecture evolution, cloud transformation, automation, and operational excellence initiatives aligned with business and contractual expectations.

Key Responsibilities

1. Technical Leadership & SME Ownership

  • Act as the primary SME across Wintel, VMware, Citrix VDI, and hybrid cloud platforms
  • Provide L3 support and lead resolution of critical incidents and complex problems
  • Define and enforce standards, best practices, and governance controls
  • Serve as the technical escalation point for service delivery and customer interactions

 

 

 

 

2. Infrastructure & Platform Management

  • Manage and optimize:
    • Windows Server environments (AD, DNS, GPO, patching)
    • VMware ecosystem (vSphere, ESXi, vCenter, clusters, HA/DRS)
    • Citrix VDI (CVAD, DaaS, NetScaler/ADC, StoreFront)
    • VxRail / Hyper-Converged Infrastructure
  • Ensure availability, capacity planning, performance tuning, and lifecycle management

3. Cloud & Hybrid Architecture (Azure, AWS, OCI)

  • Design, deploy, and optimize workloads across:
    • Microsoft Azure
    • Amazon Web Services (AWS)
    • Oracle Cloud Infrastructure (OCI)
  • Drive:
    • Cloud migrations (lift-and-shift / modernization)
    • Hybrid integration (on-prem ↔ cloud)
    • Cost optimization and right-sizing initiatives
  • Ensure cloud platform governance, security, and compliance adherence

4. Virtualization & VDI Strategy

  • Own end-to-end Citrix VDI architecture and operations
  • Ensure performance optimization and seamless user experience
  • Define strategies for:
    • Image management (MCS/PVS)
    • DR/BCP frameworks
    • Migration to cloud-based VDI platforms
  • Drive modernization (e.g., DaaS, cloud-native VDI approaches)

 

Apply now »