Country/Region:  IN
Requisition ID:  32914
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - NOIDA- BIRLASOFT OFFICE

Title:  Technical Specialist-BA Insurance Appian

Description: 

Area(s) of responsibility

Seeking an experienced Business Analyst with expertise in workflow platforms, particularly Appian, to support the development, optimization, and production support of insurance workflow applications. The ideal candidate will have a strong background in insurance processes, such as Policy Administration, Claims, and Underwriting, combined with hands-on experience in Appian or similar workflow automation platforms. This role will involve analyzing business needs, designing efficient workflows, and ensuring the stability and performance of implemented solutions.

Role and Responsibilities :

  • Collaborate with business stakeholders to gather, analyze, and document detailed requirements for insurance workflow applications.
  • Understand end-to-end business processes within insurance domains (Policy Administration, Claims, Underwriting) and identify areas for workflow automation using Appian.
  • Work closely with development teams to design and configure workflows in Appian that streamline insurance processes.
  • Provide insights and recommendations to enhance process efficiency and user experience through Appian capabilities.
  • Ensure workflows align with best practices for scalability and performance.
  • Assist with the deployment and integration of Appian-based workflow solutions with existing insurance platforms.
  • Support the integration of Appian workflows with Policy Administration Systems, Claims Management Systems, and other enterprise tools.

 

TECHNICAL QUALIFICATIONS

  • Proficiency in Appian workflow configuration, process modeling, and integration capabilities.
  • Strong analytical and problem-solving skills, particularly in identifying and resolving workflow-related issues.
  • Familiarity with project management tools (e.g., JIRA, Confluence) and methodologies (Agile, Waterfall).
  • Knowledge of SQL and data analysis tools to support workflow troubleshooting.