Country/Region:  IN
Requisition ID:  22694
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - NOIDA- BIRLASOFT OFFICE

Title:  Technical Specialist-Cloud & Infra Engg

Description: 

Area(s) of responsibility

  • Managing O365 services end to end
  • Microsoft Exchange 2016 or latest (on -premise) and Hybrid environment
  • Skype for business (on-premise) and Hybrid environment
  • Should have knowledge of administering and supporting an enterprise-level Microsoft Exchange infrastructure
  • AD connect and ADFS server
  • Manage and Monitor Azure Cloud environment
  • Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
  • Ensuring the operational health of the O365 online /on premise environment including security, availability, performance, interoperability and reliability
  • Define and document best practices and support procedures
  • Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
  • Interact with customers and staff at the technical level, as required.
  • Design, install and configure internal and customer facing servers
  • Knowledge of basic Vmware administration
  • Facilitating training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Skype, OneNote, Outlook etc)
  • Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports etc
  • Scheduled /Unscheduled reporting on various parameters in O365
  • Mentor / cross train team members on existing and new technologies