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Job Description:
- Process Design & Improvement: Analyze current IAM processes and recommend improvements to enhance efficiency, security, and compliance
- Access Management: Manage user access provisioning, deprovisioning, and role-based access control (RBAC) processes
- Policy Development: Develop and maintain IAM policies, procedures, and standards aligned with industry best practices and regulatory requirements
- Compliance & Auditing: Support compliance initiatives (SOC 2, ISO 27001, HIPAA, etc.) and conduct IAM audits
- Stakeholder Collaboration: Work with IT teams, business units, and security to understand access requirements and implement solutions
- Documentation: Create and maintain comprehensive process documentation, runbooks, and training materials
- System Administration: Manage IAM tools and platforms (directory services, identity management systems, SSO solutions)
- Incident Support: Troubleshoot access-related issues and provide technical support
- Automation: Identify opportunities to automate IAM processes using scripts, workflows, or tools
- 5 years of experience in IAM, identity management, or related security role
- Strong understanding of authentication and authorization mechanisms
- Experience with IAM tools (e.g., SailPoint, Okta, Azure AD, Ping Identity, Active Directory)
- Knowledge of IAM standards and frameworks (NIST, OWASP)
- Excellent process improvement and analytical skills
- Strong communication and documentation abilities
- Project management experience
- Proficiency with ticketing/ITSM systems
Preferred Qualifications
- Relevant certifications (CISSP, CISM, IAM-certified, or SailPoint-certified)
- Hands-on experience with SailPoint IIQ or IdentityIQ (provisioning, certification, access review workflows)
- Experience with cloud identity platforms (Azure AD, Okta, AWS IAM)
- Knowledge of API security and OAuth/OIDC protocols
- Scripting or programming experience (PowerShell, Python, or similar)
- Experience with zero-trust security models
- Background in finance, or highly regulated industries
Technical Skills
- SailPoint Identity Management Platform (IIQ/IdentityIQ)
- Directory Services (Active Directory, LDAP)
- Single Sign-On (SSO) and Multi-Factor Authentication (MFA)
- Identity Governance and Administration (IGA)
- SIEM and event logging systems
- Data analysis and reporting tools
- SQL or database query experience
Soft Skills
- Problem-solving and critical thinking
- Stakeholder management
- Attention to detail and documentation standards
- Ability to work in cross-functional teams
- Communication with both technical and non-technical audiences
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