Title:  Technical Specialist-Opentext

OpenText Exstream CCM Cloud

Offshore

Native Engineer to join our team to design, develop, and maintain customer communications applications tailored for the Property and Casualty (P&C) insurance sector. The ideal candidate will have deep expertise in OpenText Exstream, experience in cloud-native architectures, and a strong understanding of insurance-specific document generation and distribution requirements (e.g., policies issuance, renewals, cancellation etc).

ROLE RESPONSIBILITIES

• Design and implement scalable, cloud-native OpenText Exstream CCM solutions for P&C insurance communication workflows.
• Develop, enhance, and maintain interactive, on-demand, and batch document templates and processes using OpenText Exstream tools.
• Collaborate with business analysts, underwriters, claims professionals, and IT teams to gather requirements and deliver customized communication solutions.
• Optimize document generation and distribution processes for performance, regulatory compliance, and personalization.
• Integrate Exstream with enterprise systems such as policy administration systems, and content repositories (e.g., OpenText ECM, Guidewire, Duck Creek, etc.). Guidewire preferred.
• Support migration from legacy Exstream or other CCM platforms to cloud-native OpenText Exstream.

TECHNICAL QUALIFICATIONS

• Experience integrating Exstream with core insurance platforms (e.g., Guidewire, Duck Creek, Majesco).
• Understanding of regulatory compliance requirements (e.g., NAIC, state DOI requirements).
• Exposure to OpenText Intelligent Capture, OpenText xPression, or Documentum is a plus.
• Certification in OpenText Exstream or cloud platforms (AWS, Azure) is a plus.