Title:  Technical Specialist-Testing Services

Area(s) of responsibility

Experience Level: 5-8 years
Job Summary:
We are seeking a Salesforce Lead QA with min 5 years of experience to join our team. The ideal candidate should have extensive expertise in testing complex functionalities and integrations, guiding QA team members in developing test cases and scenarios, and ensuring end-to-end system testing. They will collaborate closely with the Lead to understand intricate business processes and validate system behaviour through rigorous testing methodologies.

Key Responsibilities:
- Develop and execute comprehensive test plans and test scenarios for Salesforce applications.
- Lead testing of complex functionalities and integrations across the platform.
- Guide QA team members in designing effective test cases and automation strategies.
- Ensure adherence to best practices for software testing, including functional, regression, and performance testing.
- Work closely with the development team to understand technical challenges and ensure proper validation.
- Identify defects, track bugs, and collaborate with developers to implement resolutions.
- Maintain testing documentation, including test scripts, reports, and coverage analysis.
- Continuously refine testing processes to enhance quality assurance efficiency.
Required Skills & Qualifications:
- Relevant experience in software testing, with a focus on Salesforce applications.
- Expertise in Salesforce test automation, manual testing, and functional validations.
- Strong understanding of Salesforce integrations, APIs, and system workflows.
- Ability to mentor and lead QA team members in defining robust testing strategies.
- Excellent communication skills to collaborate with stakeholders and technical teams.
- Experience with CI/CD pipelines and test automation frameworks.
- Salesforce certifications such as Salesforce Certified Administrator or QA Specialist are a plus.