Country/Region:  La
Requisition ID:  11021
Work Model: 
Position Type: 
Salary Range: 

Title:  Program Director


JD :  Delivery Manager


Project management experience with 10yrs of experience overall .

Delivery  manager will be responsible for the planning, estimating, analysis, and  delivery of tools & platform improvements for SaaS or dedicated services . He/she must provide communication to team members, BSL management, and Account sponsors.

  • Ensures delivery of modules in accordance with project guidelines.
  • Ensures all standards are adhered to throughout project execution.
  • Manages contracts associated with program or OEM/COTS product vendors.
  • Ensures Operational SLAs for platform support services
  • Resource and Stakeholder management.
  • Maintains Platform RAID register and track for closures.
  • Ensures smooth handover from Implementation to Managed services team.
  • Good communication skills. ...
  • Ability to command respect. ...
  • Conflict Resolution skills. ...
  • Good knowledge of project management principles. ...
  • Be comfortable in an uncertain environment. ...
  • Benefit Focussed. ...
  • A constant risk management mindset. ...
  • Leadership Skills.
  • Program manager responsibilities include laying out a strategy, setting objectives, overseeing projects, managing people, and analyzing the data.
  • Organizing programs and activities in accordance with the mission and goals of the organization.
  • Developing new programs to support the strategic direction of the organization.
  • Creating and managing long-term goals.
  • Developing a budget and operating plan for the program.
  • Developing an evaluation method to assess program strengths and identify areas for improvement.