Country/Region:  US
Requisition ID:  37102
Work Model:  Hybrid
Position Type:  Permanent
Salary Range: 
Location:  US - INDIANA - BIRLASOFT OFFICE

Title:  Program Manager

Description: 

Scrum Master

Position: Scrum Master
Location: Columbus IN

1. Engagement Overview

We are seeking an experienced Senior Scrum Master to support our Finc Power-cell. This Power-cell manages 10+ enterprise applications.

The Scrum Master will manage multiple cross-functional Agile teams, facilitating delivery of high-value business outcomes through modern Agile practices within the Scaled Agile Framework (SAFe).

2. Key Responsibilities

Sprint & Delivery Execution

Facilitate all Scrum ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) for teams running bi-weekly sprints

Support Product Manager in backlog refinement, release planning, and prioritization aligned to quarterly OKRs and Goal Tree objectives

Maintain and enforce the Definition of Done, ensuring compliance with documentation, architecture, governance, and compliance standards

Track and report sprint velocity, burndown, story point completion rate, and cycle time to maintain delivery predictability

Impediment Removal & Dependency Management

Surface delivery risks and cross-team blockers to support portfolio-level prioritization decisions

3. Required Qualifications

10+ years of hands-on experience as a Scrum Master in enterprise IT / software delivery environments

Demonstrated experience coaching 2–3 concurrent Agile teams in Scrum and/or Kanban

Strong working knowledge of SAFe (Scaled Agile Framework) — PI Planning, ART-level coordination, cross-team dependency management

Proficiency with Jira (including Jira Plans / Advanced Roadmaps) and Confluence

Understanding of software development lifecycle, CI/CD pipelines, and DevOps practices

Excellent facilitation, communication, and stakeholder management skills

Experience managing cross-functional dependencies in a multi-application portfolio environment

Ability to work onsite in Columbus, IN at least 3 days per week

 

4. Preferred Qualifications

Active Certified Scrum Master (CSM), Professional Scrum Master (PSM II), or SAFe Scrum Master (SSM) certification

Advanced certifications: A-CSM, SAFe Advanced Scrum Master (SASM), or SAFe Release Train Engineer (RTE)

Experience in manufacturing, engineering, or quality IT domains

Familiarity with OKR frameworks and value-driven delivery metrics (cycle time, lead time, throughput)

Experience with Power BI dashboards, Microsoft Teams, and SharePoint collaboration

Prior experience working in product-centric or Power-cell operating models

 

5. Expected Deliverables

Facilitate all sprint ceremonies and maintain ceremony cadence across assigned teams

Maintain updated Jira boards, sprint reports, and epic-level tracking dashboards

Deliver bi-weekly sprint review summaries to Product Manager

Provide monthly delivery health reports (velocity, defect trends, blocker aging, OKR progress)

Drive ≥80% retrospective action item closure within 2 sprints

Support PI Planning preparation and execution each quarter

Maintain cross-team dependency tracker and escalation log with clear ownership

Area(s) of responsibility