Title:  Application Packaging Specialist

Area(s) of responsibility

Job Description
We are looking for an Application Packaging specialist to cater to the requirements of our clients. He/She will help package applications on Windows platform. Should have good understanding of complete process flow – validate, create, test & deploy. Should have a problem-solving attitude along with the ability to give clear technical instructions. Should also be familiar with remote troubleshooting techniques. Knowledge of intune, SCCM & Change Management process. Customer-oriented attitude.

Application Packaging:
-    Creating Client Software packages for new applications and update existing apps (ex. SentinelOne, Adobe Acrobat Reader, MS Teams & Office apps etc.)
-    Review and validate software request tickets.
-    Develop, test and maintain software packages for distribution to end user devices, troubleshooting and resolving issues as they arise.
-    Assisting the team as 2nd/3rd level support in finding the root cause of Package-related problems and possible solutions.
-    Extensive testing and deployment of client applications
-    Working knowledge of Intune (creating, managing & deploying win32 apps) and SCCM (Packages & applications) is a must.
-    Skills in scripting methods like VB Script, Batch/ CMD and/or Powershell scripting.
-    Skills in Windows registry, processes, Filesystem.
-    Deep understanding of MSI and EXE packaging standards and best practices. Also, knowledge of MSIX and UWP apps.
-    Troubleshooting skills by inferencing common log files from Intune, SCCM and Windows Client OS (Event viewer etc.)  perspective.
-    Problem solving with great communication skills both verbal and written.
-    Good multi-tasking ability, analytical and problem-solving skills independently and in a team environment.