Title: Architect
Area(s) of responsibility
Job Responsibilities:
- Troubleshoot Global address list syncing and undelivered message tracking.
- Mailbox creation, permissions creation, modifications
- To troubleshoot email performance or delegation of access
- Update, block for incoming address and calendar configuration sharing
- Archive mailbox data export and clean up.
- Configuring Send\Receive connectors for controlling mail flow to and from various application servers along with support for exchange mailbox archiving
- Troubleshoot email connectivity for email users along with Public Folder functionality.
- Manage restoration and back up of mailboxes along with PST/OST import and export issue.
- Create/modify existing shared mailboxes, security, and distribution groups.
- Create or modify existing rooms and resources along with existing mail tips and OWA troubleshooting.
- Restoration of the service following outage, failures or disasters.
- Perform remote diagnosis and troubleshooting for issues affecting Office 365 service availability and performance as reported by CLIENT and/or captured through the monitoring of service components.
- initiation and coordination of support requests.