Country/Region:
IN
Requisition ID:
25233
Work Model:
Position Type:
Salary Range:
Location:
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
Title: Functional Specialist-Enterprise Apps
Description:
Area(s) of responsibility
As a CX BA/QA for FGS OCPQ, you will be responsible for analyzing and improving our customer experience processes, as well as ensuring the quality of our products and services. You will work closely with our customer experience team to understand their needs and challenges, and use this understanding to develop effective solutions. You will also be responsible for conducting quality assurance tests, identifying issues, and working with the relevant teams to resolve them. Your role will be crucial in ensuring that our products and services meet the highest standards of quality and provide an excellent customer experience.