Title:  JDE CNC

Area(s) of responsibility

End-to-End Process Ownership

Own complete O2C cycle:

Order Entry → Fulfillment → Shipment → Invoicing

Own complete P2P cycle:

Requisition → Purchase Order → Receipt → Voucher/Payment

Ensure smooth coordination between Sales, Procurement, Warehouse, and Finance teams

Core Functional Expertise

O2C (Sales & Distribution)

Sales Order Management

Advanced Pricing (discounts, rebates, pricing rules)

Inventory & Availability

Shipping, Billing, Returns

P2P (Procurement)

Procurement / Purchasing

Supplier & Item Master Management

PO lifecycle management

Receipt routing and matching (2-way / 3-way match)

Business Process Design & Configuration

Translate business needs into functional configurations

Configure:

Order types, line types, next status flows

Pricing schedules and adjustments

Procurement document types and approval flows

Ensure alignment with business controls and compliance

Production Support (AMS / ITIL)

Handle P1/P2 critical issues:

Orders stuck, pricing failures

PO/receipt mismatches, voucher issues

Ensure business continuity with minimal disruption

Perform RCA and implement permanent fixes

Work within ITIL / AMS model (Incident, Problem, Change Management)

Lead UAT and business validation

Required Skills (Must Have)

Strong expertise in:

Order-to-Cash (O2C)

Procure-to-Pay (P2P)

Hands-on experience in JDE functional configuration

Strong business communication and stakeholder management

Experience in ITIL / AMS support model (mandatory)