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Location:
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
Title:
Lead Admin-Enterprise Apps
Description:
Area(s) of responsibility
JD for ITIL Consultant requirement for CIL-TCL AMS Support:
Requirement: Need ITIL Consultant based out of Pune for Cummins AMS engagement
Duration: Long term
Location: Pune
Experience: 5 to 8 years
Grade preference: 4C or 5A
Certification expectation: ITIL certified
Tools knowledge: ServiceNow, SharePoint, Excel, PPT
Soft Skills: Good English communication skills (written and verbal)
An ITIL consultant who can design, implement, and improves IT service management (ITSM) processes or review / revisit the existing processes.
Align IT services with business needs and help to improve efficiency and reduce costs by applying ITIL best practices.
Provide training and support to ensure successful process adoption and continuous improvement.
Experience in talking with Customer or business users
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