Country/Region:
IN
Requisition ID:
27042
Work Model:
Position Type:
Salary Range:
Location:
INDIA - PUNE - BIRLASOFT-HINJEWADI , SEZ
Title: Lead Consultant - Enterprise Apps
Description:
Area(s) of responsibility
Key Responsibilities:
- Provide L1 and L2 support for NetSuite users, including issue triage, troubleshooting, and resolution.
- Manage NetSuite functionality across modules such as Order to Cash, Procure to Pay, Inventory, and CRM
- Finance
- Purchase
- Sales
- ARM
- Monitor system performance, user access, and data integrity.
- Handle user provisioning, role management, and permissions.
- Create and maintain saved searches, reports, dashboards, and workflows.
- Collaborate with internal teams and external vendors for escalated issues (L3).
- Support system upgrades, testing, and deployment of new features or customizations.
- Document support activities, resolutions, and system changes.
Required Skills:
- Strong understanding of NetSuite administration and configuration.
- Experience with issue management, case tracking, and resolution workflows.
- Familiarity with SuiteAnalytics, saved searches, CSV imports, and custom records.
Skills with M/O flag are part of Specialization
Requirements Definition And Management -PL3 (Functional)
Think Holistically -PL3 (Behavioural)
Win the Customer -PL3 (Behavioural)
Solution Design -PL2 (Functional)
Test Execution -PL3 (Functional)
Estimation & Scheduling -PL3 (Functional)
Solution Architecture -PL2 (Functional)
Business Process Re-Engineering -PL2 (Functional)
Business Process Improvement -PL2 (Functional)
Knowledge Management -PL3 (Functional)
One Birlasoft -PL3 (Behavioural)
Results Matter -PL3 (Behavioural)
Software Configuration -PL4 (Functional)
Get Future Ready -PL3 (Behavioural)
Help the tribe -PL3 (Behavioural)
Ecommerce - PL2 (Optional)
Warehouse - PL2 (Mandatory)
NetSuite - PL2 (Mandatory)
Revenue Management - PL2 (Optional)
HRMS - PL2 (Optional)
Distribution and Inventory - PL2 (Mandatory)
CRM - PL2 (Mandatory)
NetSuite - Openair - PL2 (Optional)
Operation Accounting - PL2 (Mandatory)