Country/Region:
IN
Requisition ID:
33349
Work Model:
Position Type:
Salary Range:
Location:
INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI
Title: Lead Consultant - Enterprise Apps
Description:
Area(s) of responsibility
Senior Salesforce Techno-Functional Consultant
- More than 10 years of IT experience and 8+ years in Salesforce. Multi-cloud solutioning experience
- Deep understanding of Salesforce platforms (Service & Sales Cloud, Community Cloud, Marketing Cloud, etc.) and help implementation
- Good understanding of the technical features and functionalities of the Salesforce platform and act as the bridge between the client and the technical team(s).
- Exposure to multiple Salesforce Clouds (Sales, Service, CPQ/Billing, FSL, FSC, Health, Education, Experience, Marketing) and AppExchange products.
- Lead Requirements gathering sessions and document the requirements.
- Contribute to developing test plans and drive the testing during both QA and UAT.
- Lead and participate in developing training materials and conducting training sessions.
- Experienced in stakeholder management
- Experience in Agile projects
- Communicate effectively with a globally distributed team
- Participate in the planning/analysis of business requirements for system changes and enhancement
- Collaborate inter-departmentally to identify business needs and translate them into technical solutions
- Excellent interpersonal and communication skills
- Knowledge of software development processes and best practices