Country/Region:  IN
Requisition ID:  34034
Work Model: 
Position Type: 
Salary Range: 
Location:  INDIA - PUNE - BIRLASOFT OFFICE - HINJAWADI

Title:  Lead Consultant - Infor BAAN

Description: 

Area(s) of responsibility

Key Responsibilities

  • Provide day-to-day support and maintenance for Baan ERP applications
  • Perform issue analysis, debugging, and root cause identification
  • Handle Baan configurations, integrations, and system administration activities
  • Support business users by understanding functional requirements and translating them into system solutions
  • Collaborate with cross-functional teams for enhancements, fixes, and deployments
  • Monitor system performance and ensure application stability
  • Prepare and maintain technical and functional documentation
  • Participate in shift-based support during 2 PM to 11 PM working hours

Required Skills & Qualifications

  • 2+ years of hands-on experience in Baan support or development
  • Mandatory experience with Baan ERP
  • Good understanding of:
    • Baan integrations
    • Debugging and troubleshooting
    • Configuration and administration
  • Expertise in any one or more areas:
    • Functional
    • Technical
    • Techno-Functional
    • System Administration
  • Strong communication and stakeholder management skills
  • Ability to work independently and in a team-oriented environment